Privacy policy

Last updated: 02 Aug 2026

Teravie Beauty LLP (“Teravie,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from teravie.in (the “Site”).

---

1. Information We Collect

When you use our Site or place an order, we may collect:

• Personal details you provide: Name, email address, phone number, billing address, and shipping address.
• Order and payment information: Necessary details to process your purchase (payment is processed securely by our third-party payment provider; we do not store your full payment card details).
• Information collected automatically: Device type, browser information, IP address, and browsing behaviour on our Site collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Process, fulfil, and deliver your orders, and communicate with you regarding order updates.
• Provide customer support and respond to your enquiries.
• Send you product updates, promotional offers, and marketing communications (only where you have explicitly opted in — you can unsubscribe at any time).
• Improve our Site, product offerings, and overall user experience.
• Comply with applicable legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We share it only with trusted third-party service providers who help us operate our business — such as payment gateways, logistics & shipping partners, and technology infrastructure providers — strictly to the extent necessary to serve you, and subject to appropriate confidentiality obligations. We may also disclose information where required by law.

4. Cookies

Our Site uses cookies to enhance your browsing experience, remember your preferences, and analyse Site traffic. You can control or disable cookies through your browser settings, although disabling them may affect certain features of the Site.

5. Data Security

We take reasonable technical and organisational security measures to protect your personal information against unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us at info@teravie.in.